About The Snow Queen Pantomime

This year's Panto The Snow Queen goes on sale to Patrons of The Theatre on Tuesday 31 March at 12pm, Friends of The Theatre on Tuesday 7 April at 12pm and on General sale on Tuesday 14 April at 12pm.


Join us in a spellbinding winter wonderland for an epic, family-friendly pantomime twist on the classic tale.

After the spiteful Snow Queen cancels Christmas and kidnaps her best friend Kai, young Gerda must set off on a daring rescue mission with her sweetie-loving Mum, Dame Candy Cane. Together they must overcome frozen lakes and greedy goblins, before facing the deadly dangers of the Winter Palace and bring him home.

Packed with hilarious antics, original music, a sprinkling of Christmas magic and a blizzard of sweeties – this will be a Chippy Panto you won’t forget.


Ticket Prices and Access

Ticketing Information

Peak - £34 - £46

Standard - £26 - £38

Off-Peak - £18 - £30

Concessions are available on Standard Price Band & Off-Peak Price Band

All ticket prices include any booking fees.

Concessions are available for under 16s, Disability Allowance, Unwaged Allowance, NUS card holders, NHS workers and Pension Credit.

Group Bookings Buy 14 tickets and get the 15th ticket free (Excluding Band A). Want to bring your work Christmas Party? Find out more here.

Adult-Only Performances - For big kids only (18+)! Exactly the same show, only with a different atmosphere.

Please call the Box Office on 01608 642350 for schools group bookings, tickets £13 *Early Bird booking price of £11*.

For full price band information see the Full The Snow Queen Performance Schedule.

Access Information

Relaxed Performances on Friday 27 November at 11am and Thursday 10 December at 4pm.

Our relaxed pantomime performances are especially adapted to create a welcoming and inclusive environment for those who find traditional theatre settings challenging. Every measure is taken to ensure our audience members are comfortable, with adjusted lighting and sound levels and a more informal atmosphere with no sudden noises.

For more information on our relaxed performances or to tell us about any additional needs you may have, please contact our box office on 01608 642350. You can can also find more information here.

This year’s relaxed Pantomime performances are supported by The Albion Charity.

Captioned Performance on Saturday 5 December at 2pm.

Audio Described Performance on Saturday 28 November at 2pm. Touch Tour at 1pm.

The Theatre's Visual Story below can help you know what to expect during the show.


Contact list of staff members

Pantomime School Workshops

Primary and Secondary Schools

Step into the colourful world of pantomime with our interactive workshops designed for both Primary and Secondary Schools. Whether pupils are new to this theatrical style or are looking to deepen their knowledge, these sessions bring the magic of pantomime to life.

Your pupils will discover what makes a pantomime so entertaining - from slapstick and audience participation to traditional roles and staging tricks.

If you would like to know more about our pantomime workshops, contact us today via our online form or give us a call on 01608 649102 and speak to a member of our Take Part team!

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