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Our assisted listening system offers enhanced audio, through a hearing loop, at every screening, performance or talk in the auditorium. These can assist those who are partially deaf or hard of hearing but are also helpful for anyone who would like amplified sound. You can also access audio description through the assisted listening system.

Our hearing loops can be used with a set of headphones. We have over-ear or ear-bud headphones available which are sanitised between every use, or you are welcome to bring your own headphones from home. Please note they will need a regular 3.5mm headphone plug, not an Apple product plug or be wireless/Bluetooth. The hearing loops may also be used directly with hearing aids. Simply adjust to your T-setting, or for hearing aids without a T-setting adjust as you would to use any induction loop.

We recommend viewing our short video on how to use the assisted listening system here:

Each assisted listening system will come with a guide on how to use them.

If you know you would like to use a hearing loop, please let our Box Office team know when booking and we will reserve it and have it ready for you at the Ticket Collection desk. However, you are not required to book and if you decide you would like to try one on arrival that’s no problem. Just head to the Ticket collection desk and ask for a hearing loop, and we will set one up for you.

If you would like to come and try out the system before attending a show we would be very happy to welcome you. Please get in touch with our Box Office team.

Contact list of staff members